Common Questions

Teams talk or type naturally during the day, and Cloudberry listens. It turns those conversations into actions—writing notes, assigning tasks, sending reminders, or coordinating with patients and partners. Nothing gets missed.

Most teams are up and running in under an hour. Cloudberry doesn’t require training or setup delays—it fits into your day and starts helping immediately.

Yes. Cloudberry supports single providers, multi-location offices, and enterprise DSOs—with centralized visibility, team-specific access, and intelligent coordination across locations.

Cloudberry creates general, specialty, and hygiene notes, consultation summaries, and referral letters. It can also draft treatment plans, convert post-visit instructions into documentation, and pull up any patient information instantly.

Yes. It summarizes meetings, assigns tasks with due dates, and ensures everyone stays aligned on what’s done and what’s overdue—across assistants, front office, and providers.

It tracks treatment milestones, highlights overdue steps, and helps keep patients on track. It also provides real-time insights for audits, parent questions, or internal handoffs.

Absolutely. Cloudberry sends pre- and post-visit messages, drafts insurance and referral documents, and helps with marketing content like newsletters and milestone posts.

Yes. It analyzes conversations to provide coaching insights, books appointments, and coordinates care across ops, providers, and shifts.

Unlike a simple scribe, Cloudberry collaborates with your team. It answers questions about patients, recommends next steps, and helps the team stay aligned—like a truly embedded assistant.

Yes. You can ask things like, “What did the patient say last time about whitening?” or “Are we waiting on a pano?” and it gives you instant answers based on prior interactions and treatment progress.

Cloudberry tracks all tasks and conversations across the office in real time—so your entire team always knows what’s happening, what’s next, and what’s overdue.

Yes. Cloudberry is fully HIPAA, GDPR, and CCPA compliant. All communication is end-to-end encrypted and built for healthcare-grade security.

Data is securely stored in encrypted cloud infrastructure with restricted access, regular audits, and compliance checks. We never share or sell your data.

No. Cloudberry works with the tools you already use—no switching needed. It layers on top of your current system with zero disruption.

Cloudberry is compatible with all major EMRs and PMS systems used in dental and specialty practices. Our team will confirm and help you get connected in minutes.

Yes. Cloudberry works across devices—desktop, mobile, and tablet—so you can stay productive from anywhere.

Absolutely. Cloudberry adapts to your specialty, terminology, treatment flow, and team preferences. You can set how it communicates, what actions it automates, and which team members are looped in.

Cloudberry shows task completion rates, treatment progress, and missed follow-ups. It also surfaces insights to help reduce drop-offs and improve patient care.

Teams using Cloudberry report saving 30–50 hours per week, a 20% increase in new patient conversions, and higher satisfaction scores from both patients and staff.